Shipping and Handling
Ship time: 5 business days from from approval of proof unless order is customised. Shipping Method: Australia Post
Additional shipping charges, to equal actual cost of shipping, may be applied. Any additional charges will be advised via email at time of order.
Due to the personalised nature of the engravings, no refunds on the finished products are possible. We encourage all customers to check their artwork and wording carefully before submitting it for production. Our staff do not read all of the languages covered and are consequently unable to provide proofreading. Plaques with manufacturing defects and those damaged in transit will be replaced free of charge.